At Rehope Games, I strive to provide high-quality Unity assets. Because my products are digital goods delivered via Internet download, I offer no refunds.
Because my products are digital assets and courses delivered instantly via download, they cannot be “returned” in the way a physical product can. Once you have access to the source code, shaders, or tutorial files, you possess the product forever.
As a solo developer, I invest hundreds of hours into creating these tools to ensure they add real value to your projects. To protect the integrity of my work and keep the store sustainable, I am unable to offer refunds once a purchase is completed and the files are accessed.
However, I am here to help. My goal is not just to sell you a file, but to help you build your game. If the product doesn’t work as described or if you hit a technical wall, I will do my absolute best to support you personally to get things running smoothly.
Your satisfaction is my priority. If you encounter a technical bug or a compatibility issue with the Unity version specified in the product description:
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Please contact me within 14 days of purchase.
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Describe the issue in detail via the Contact page.
If I am unable to fix a technical defect in the product itself, I may, at my sole discretion, issue a refund through itch.io.
For any refund-related inquiries, please use the contact form on this website.